Unconditional care for
the vulnerable.

About the Welcome Organisation

 

Homelessness is about more than having a roof over your head. A home is not just a physical space, it provides a sense of belonging , roots, identity and a place of emotional wellbeing.

 

Homelessness is about the loss of all of these. For many it is a damaging and isolating experience.

 

People become and stay homeless for a whole range of complex and coinciding reasons.  Tackling homelessness is about much more than putting a roof over people's heads.  Many homeless people face a number of issues in addition to, but often compounded by, their homelessness. Isolation compounded with the destructive nature of homelessness means that homeless people find it difficult to access the help they need.

 

What Welcome Organisation is doing

 

The Welcome Organisation adopts a non-judgemental approach to addressing homelessness issues. All of our services are based on the principles of harm reduction delivered through low-threshold services.  We are recognised for accepting people ‘where they are at’ as opposed to where others think they should be.

Sandra Moore

  • A message from the Director of Homelessness

    The Welcome Organisation grew up as a community initiative and our roots remain firmly in the community working with and for people affected by or at risk of homelessness. Many of the men and women who come to the Welcome Organisation have complex and multiple needs, including severe and enduring difficulties with physical and mental health and substance use.

     

    Providing high levels of support is therefore an essential part of what we do.

  • Read more....

    The Welcome Organisation grew up as a community initiative and our roots remain firmly in the community working with and for people affected by or at risk of homelessness. Many of the men and women who come to the Welcome Organisation have complex and multiple needs, including severe and enduring difficulties with physical and mental health and substance use.

     

    Providing high levels of support is therefore an essential part of what we do.

     

    We are able to care for the most vulnerable men and women in Belfast who would otherwise be in real danger on the street. Many of our clients come to us from the streets, but our expertise in the field means that we're increasingly giving support to vulnerable people before they get to the point of homelessness.

     

    Our services offer clients a holistic approach to their well-being by not just taking into account their housing and medical needs, but also their psychological needs and aspirations toward recovery. All of our services are ‘low threshold’, that is we try not to put up barriers that decline people access to services.

     

    Our open and pragmatic approach helps us have the ’honest’ conversations which are central to helping people move towards recovery.   We aim to live up to the name Welcome by ‘meeting people where they are at’ and although it can often be difficult we try effortlessly to keep people connected to the service – never giving up on people by providing “Unconditional Care for the Vulnerable.”

     

    The Welcome Organisation is a Registered Charity with Company Limited by Guarantee and is autonomous operating independently and not affiliated to any other Charity, Church etc.

     

    We know trust is critical to enthusing people to support the work that we do in providing services to some of the most marginalised in our society.

     

    We believe in transparency and accountability and that all donors have a right to know exactly how the gifts we receive are being used.

     

    Like many organisations working to address homelessness issues we receive government funding to deliver services to people who are homeless or at risk of homeless in NI.

     

    This money is used to operate our community and accommodation based services, which are managed on a day-to-day basis by our professionally trained and caring staff.  We offer 24/7 hour support 365 days a year, through our drop-in centre, outreach and crisis accommodation services

     

    In addition to our highly trained staff, we have over 60 unpaid committed volunteers whose support helps us achieve so much more due.

     

    Our Board of Trustees is competency based and made up of people with the range of skills and necessary expertise to ensure the Organisation is fully compliant with all of the relevant regulation and adheres to best practice in managing all of our services

     

    The Organisation has a small central services team which supports services by maintaining quality standards, financial control and good corporate governance. 90% of all of our income goes directly to providing support and assistance to those who need it.

     

    Although our work can be challenging, requiring high tolerance thresholds we do not pay our dedicated staff team exorbitant salaries, provide company cars and have other perks.  We stick to benchmarking salaries the same on sectoral norms.

     

    Staff work here because they believe in our ethos and want to make a difference.

     

    To doing what we do so well, we will depend on voluntary contributions from members of the public who share our empathy and concern about people who are most vulnerable in our society.  We are incredibly grateful for the support of all those who give to The Welcome Organisation whether monetary, clothes, goods or voluntary service in our projects.

     

    We promise that we do everything we can to spend wisely the money that you contribute -together we are making a real difference for those in our community who are homeless or at risk of homelessness.

     

    Your continued support is greatly appreciated,

     

    Sandra

     

     

Open from 8am to 10pm, 365 days of the year. Contact us now on:

 

 028 90 240424 / Outreach Team: 07849 931047

The Welcome Organisation is a Registered Charity – Number XR 8945/1 with Company Limited by Guarantee Northern Ireland status

Reg NI 070562. Our registered address is Unit 36, 28 Townsend Street Belfast BT13 2ES